If you are unsatisfied with your order, you can return items in their original packaging for a full refund within 30 days from when your order was received. Please contact for assistance:
We stand by our product and care about your satisfaction. However, mistakes do happen and we will take care of you. Our 90 Day Manufacturer's Warranty covers:
Manufacturing Defects - Broken Pieces, etc.
We would be more than happy to send you a new Clasp Magic on us!